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Catering Manager

Job Order ID 3007
Province/State Texas
City Dallas

Posted Date 3/25/2019

Brief Description

This position is responsible for developing catering accounts, from new and former clients for the purpose of achieving assigned catering and associated room revenue goals as established in the Sales Plan. Additionally, this position is responsible for managing convention services to ensure a high degree of customer satisfaction, generate increased revenues, expand market share and nurture return business.

 

Job Responsibilities:   

1. Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO’s and Resumes. Ensures that all special arrangements - Food and Beverage, Audio Visual, and other requests are properly documented on BEO’s and signed by authorized representative.

2. Ensures timely distribution of all BEO’s and Resumes to the appropriate departments and follows up on any questions.

3. Maintains detailed files, notes, records, and trace systems to ensure event meets with customer expectations.

4. Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition.

 5. Confirms revisions, room blocks, etc. and notifies corresponding departments in a timely manner.

6. Finalizes the program/agenda with client and checks all scheduled functions one hour prior to start time.

7. Reviews event sheets and works with appropriate departments to ensure quality and satisfaction.

8. Maintains positive guest and employee relations through prompt, precise, and courteous communication.

9. Ability to work well with all levels of staff, be flexible and a team player.

10. Has connectivity with local community and accounts that have need for catering/groups

11. Other duties as assigned

 


Requirement Note

Job Skills:

1.   Have computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).

2.   Exercise excellent communication, presentation, organization, time management and listening skills. 3.   Use analytical skills for measuring business potential and value to the hotel.

4.   Interact with all levels of customers and hotel management, be a team player.



Contact Details:
Craig Feingold
Craig@execsallied.com
(631) 493-0574 ext. 104