Home > Career Opportunities

Venue Director

Job Order ID 3064
Province/State New York

Posted Date 4/16/2019

Brief Description

  • Works with the Venue Managers to provide advice and guidance for the sales, planning, execution, and billing of internal catering events. This includes but is not limited to: client initial contact and follow-up; creation of estimates (menu planning and pricing), creation of rental orders, staff requests, input of financial information, distribution of invoices, follow up of receivables.

  • Main client liaison. Manages the venue client relationship and expectations

  • Communicates any problems or concerns to the executive team

  • Control food, labor, overhead costs, and manage expenses.

  • Track sales, margins, and profits on menu items, through evaluating the price, quality and portion sizes of food and barrage items offered

  • Manage inventory, product mix, and waste

  • Make effective decisions by analyzing information and considering priorities

  • Maintain a quality customer service at each location

  • Managing employees and their work schedules as per operational needs; Create schedules, track tardiness and overtime, review and approve labor reports

  • Assist in recruiting, interviewing, and hiring of employees

  • Responsible for training and development of staff.   Ensure employees are trained properly and follow established policies and procedures

  • Effectively communicate the mission of Great Performances to all managers and employees

  • Ensure employee compliance with Company policies and procedures

  • Investigate and resolve customers’ complaints about food quality or service

  • Maintain and improve venue operations

  • Work with the sales team with regards to External Events at the venues

  • Collaborates with Venue Chef, Marketing, Design, and peer Venue Directors to create cohesive strategies and messaging throughout all venues of Great Performances


Requirement Note
  • Suggest improvements/enhancements and collaborate with others to generate ideas and improve processes

  • Use your understanding of Great Performances’ operations to develop long term strategies to competitively position the company

  • Speak clearly and effectively in a variety of settings

  • Responsive and empathetic to client and customer needs

  • Measure costs of products, services, or other cost objectives

  • Summarize and analyze information for budgeting revenues and expenses

  • Describe mathematical relationships among operating and financial activities that can affect actions toward financial objectives

  • Has high performance expectations and willingly owns results. Demonstrates a commitment to goals, a "can do" attitude and approach to problems, and persistence in the face of adversity

  • Actively pursues learning and self-development to enhance personal, professional and unit growth

  • Seeks and welcomes feedback. Takes action to enhance performance based on experiences and coaching. Admits and learns from mistakes

  • Communicates with co-workers, management, clients, vendors and others in a courteous and professional manner

  • Conforms with and abides by all Company policies and procedures

  • Perform other duties as assigned to ensure overall operational success





Works closely with all external customers, including clients and potential clients, vendors, site contacts, and internal customers, including co-workers and senior management.

Contact Details:
Craig Feingold
(631) 493-0574 ext. 104