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Senior Claims Adjuster

Job Order ID 3155
Province/State California
City South San Francisco

Employment Type Permanent
Posted Date 5/17/2019

Brief Description



My client is a leading Public Adjusting firm in California and Arizona. They  advocate for the insured during times of crisis, navigating them through the complex and tedious insurance claims process. They  aim to be the gold standard in customer service, and we've helped thousands of residential and commercial clients with their claims for over 70 years.

Job Summary:

The role's responsibilities but not limited to: will investigate commercial and residential property claims, evaluate
damages, determine coverage, set accurate cost estimates, control the insured's exposures and losses,
manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims
handling requirements. Additionally, negotiate settlement of claims with varying complexity and perils.
If you're an independent adjuster or a staff adjuster who wants to do the right thing for the policy
holder and work to help homeowners and business owners rebuild after a catastrophe, we are the right
team to join!

The Senior Claims Adjuster will have the following duties & responsibilities but not limited to:

* Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine
coverage, origin, and extent of loss losses. Reviews & utilizes financial statements to adjust
complex residential and/or business interruption losses.
* Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation,
damages and exposures
* Engages and manages team members as required to assist in determining facts, causation,
damages and exposure; monitors the costs to ensure they are reasonable and necessary.
* Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting,
financial records, and other purposes.
* Keeps the clients and others informed about the claim's status with clear, timely and accurate
written/oral communications. Effectively communicates in writing on moderately complex
coverage issues with minimal review and coaching. Determines depreciate of claim.
* Meet time requirements of the policy and fair claims handling practices.
* Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt,
fair, and equitable settlement of a claim, where there is policy liability.
* Keeps the electronic claim file properly documented with accurate, clear and timely information
and reports that reflects the adjustment activities and substantiates any payments made.
* Provide guidance to inexperienced team members and may act as a mentor to other entry level

Requirement Note


* 10 years plus experience in an insurance company handling residential & commercial property
and casualty claims required
* 2 years' experience handling losses in excess of $ 200,000.00 required
* Bachelor's degree required
* Must have a valid CA Driver License
* Ability and willingness to travel to the site of catastrophe for assignments.
* Capability to build and maintain positive relationships
* Ability to train and mentor less experienced team members
* Ability to write business correspondence, produce accurate work, manage projects and vendors;
and use core applications/spreadsheets
* Empathetic and Compassionate advocate for policy holder
* Someone invested in protecting and defending the best interests of the claimant
* The ability to be an avid listener and a conscientious member of our team

Contact Details:
Aaron Frenchman
(631) 493-0574 ext. 117