HVACR Service Technician

HVACR Service Technician


Farmingdale, New York

Employment Type



Architecture, Energy, Engineering & Construction

Job ID



Our client is a large HVACR company looking for an HVACR Senior Support Specialist.

Job Description:

Salary : $90000 - $100000

This position includes:

  • Answering incoming calls about basic product info, design, installation, and start-up procedures as well as troubleshooting for HVAC contractors.
  • Coordinating job-site visits with customers to provide technical advice, support, recommendations, and troubleshooting.
  • Working with computer systems such as Microsoft Outlook and Teams.
  • Customer service via phone, email, and in person.
  • Training staff.
  • Traveling to job sites when needed.


Job Requirements:

Required Experience:

  • Minimum of 10 years’ HVACR experience with residential and commercial applications, including ductless systems.
  • NATE Certified STRONGLY preferred.
  • Leadership experience in an HVACR setting.
  • Ability to train and mentor junior staff, and to effectively communicate problems and how to fix them.
  • Strong customer service capability.
  • Familiarity with computer systems like Outlook and Teams, and comfortable utilizing them regularly.


Valid driver’s license required, as there will be travel to job sites.





Contact Details:

Kerry Young