JOB DETAILS

Executive Alliance is pleased to represent our client who is a global leader in digital imaging for consumer electronics and medical devices products.

They are seeking a Sales Operations Coordinator working on a hybrid schedule out of their North American Headquarters in Melville, Long Island, N.Y.

Job Description:

Job Requirements:

KEY AREAS OF RESPONSIBILITY:

• Administrate and manage all aspects of direct order processing. This includes but is not limited to creation of new customer accounts, preparing orders for order entry, obtaining and reviewing appropriate customer quotes, follow-up of orders in-house for timely delivery, assisting with A/R issues as required, and reporting. Provide timely customer support and answer incoming calls and emails from customers and sales representatives.
• Maintain sales order files electronically.
• Maintain support on product delivery and changes, pricing and customer service.
• Provide timely and effective pertinent product and sales assistance as required.
• Assist in administration of product promotions and special sales programs as required.
• Handle and direct customer service questions outside of assigned regional calls regarding order status, technical help, and product availability, by responding to customer inquiries.
• Support sales representatives with product, paperwork, questions, delivery, problems.
• Complete and process forms for buyer/purchasing setting up the company as a vendor.
• Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers.
• Receive and process RFCS’s and RMA’s.
• Research and resolve discrepancies in invoices, orders and product numbers.
• Work outside of normal hours of operation, as needed, in order to fulfill essential functions and responsibilities.

ANCILLARY RESPONSIBILITIES:

• Assist Administrative Manager.
• All other duties as required or needed.


KNOWLEDGE, SKILLS & ABILITIES:
• High School Diploma required
• Associates Degree preferred
• Minimum 3 + years administrative experience, preferably in sales environment
• MS Office applications (Word, Excel, PowerPoint, Outlook)
• SAP, preferred
• Salesforce.com, preferred

• General understanding of microscopy preferred, but not required
• Strong administrative skills
• Excellent verbal and written communication skills
• Ability to work outside of regularly scheduled work hours as needed
• Strong time management and organizational skills
• Ability to work at the main office headquarters at least four days weekly
• Ability to work under pressure and accomplish objectives with strict deadlines
• Ability to develop constructive and cooperative working relationships with others in a team environment, and maintain them over time.

#IND2 #ZR #CB

Contact Details:

Doug Wald
VP of Recruiting
Executive Alliance
+1-631-493-0515
doug@execsallied.com